FAQs

What is an exclusive design?

All designs/ artwork at Studio Hoki is original. They are unique and sold exclusively which means when you purchase our design, you will be the only one that has the design with the exclusive rights to print, reproduce, sell the design on your products with unlimited run. 

How do I pay for my chosen designs?

By credit/ debit card or PayPal. Please email info@studiohoki.com if you have any issues with payment.

In what format do I receive the design? Can I edit the design once I have purchased it?

Designs are sold in one of the three file types either PSD, AI, or TIFF. They are fully editable and will come with all layers that are used in their creation. You can find the file type and other informations such as whether the design is in repeat, comes with extra colourway, index colour seperation etc in the product description on the design page.

Can I get a fabric swatch or paper print of my design?

No, all designs are supplied digitally within one working day. At Studio Hoki, we try our best to provide the best affordable price as well as strive to reduce as much paper and ink cartridge waste as much as possible.

What resolution will my design file be?

The high resolution file will be in a minimum of 200 dpi.

Will my design be in repeat?

Each design is clearly marked as to whether is is already in repeat or not.

Can I return a design I have bought?

Due to exclusive nature of the product, designs are not refundable once they have been downloaded. If your purchased design file proves faulty, you must notify us within 7 working days and we will provide a replacement.

For any other questions please email info@studiohoki.com